Patient Tools
Dental emergency guide.
Safety first: what needs 911 or an emergency room, what needs a dentist today, and what can usually wait for a regular appointment.
Call 911 or go to an emergency room for swelling of the face, jaw, mouth or neck that makes it hard to breathe or swallow, bleeding that won't stop with firm pressure, a jaw injury, or any mouth injury that came with a head injury or loss of consciousness.
Call a dentist the same day
Call your own dentist first — many keep emergency slots or an after-hours line.
- A permanent (adult) tooth knocked out — time matters most here; see below.
- Severe toothache, especially with swelling, fever or a bad taste in the mouth.
- A cracked or broken tooth with pain or a sharp edge.
- A tooth pushed out of position or loosened by an injury.
- A lost crown or filling that leaves pain or a sharp edge.
If an adult tooth is knocked out
- Pick it up by the top (the crown), not the root.
- If it's dirty, rinse it briefly with milk or water — don't scrub it.
- If you can, gently put it back in the socket and bite on a clean cloth to hold it.
- If not, keep it moist in milk or inside the cheek (adults only — not for young children, who could swallow it).
- Get to a dentist as quickly as possible; the best chance of saving the tooth is within about an hour.
- Baby teeth should not be put back in — call the child's dentist.
While you wait
- Rinse with warm water; a cold compress on the outside of the cheek can ease swelling.
- Use over-the-counter pain relief only as the label directs. Never put aspirin directly on the gum.
- Don't try to drain swelling or cut anything yourself.
Finding urgent dental care in Boston
We don't track live appointment availability. Call ahead to confirm hours.
- Your own dentist's after-hours line, or another office in our directory marked open now.
- Dental school clinics (BU, Tufts, Harvard) — some offer urgent care visits during clinic hours.
- Community health centers — many see urgent dental patients and accept MassHealth.
- Hospital emergency rooms treat infection, swelling, bleeding and injuries, but usually can't fix the tooth itself — you'll still need a dentist afterwards.
General education only — not dental, medical or legal advice. Boston Dental Guide does not diagnose conditions or decide whether treatment is necessary.